General Compilation of Most Frequent Questions
PedalChip Oriented Questions
Questions about handling the deliveries
Please Check Our User Manuel
We offer free shipping internationally
You'll find a selection of the available countries at the start of the checkout process. We offer delivery to almost all countries. If you country is not listed, then simply contact our customer service and we will try to help you.
No, our shipping department will arrange the shipment to your door, no hidden fees or custom duties
It is all our responsibility to deliver to your door so you do not need to worry about anything.
Generally we ship next business day, second day is very rare
We send our shipments with DHL Express service meaning it will take around 2-3 days to your door.
Yes. If you enter a Service Point in your order we will automatically ship your order with DHL.
When we ship your parcel you'll automatically receive an email with the tracking number. If you did not receive this email, then you can request your tracking number from our customer service.
We offer free return 30 days, no questions asked